Step 1 – Identify Your Product
Check for any labels, order numbers, or specifications on your original Ascot product. This helps our team match the correct model and configuration.
Step 2 – Gather Your Details
Before reaching out, note the product type, approximate purchase date, and a short description of what needs replacement. Photos are helpful too!
Step 3 – Contact Our Support Team
Send your details to our customer service department using the form below. Our team will review your request, verify availability, and provide next steps for ordering or replacement.
Discontinued Products
Replacement parts are available for many current and legacy Ascot products, including blinds, shades, pleated accordion doors, and more. For discontinued models, our team will do our best to recommend a compatible alternative.
